At the same time, Jivochat can be your digital manager, keeping an eye on your agents’ availability and workload. It helps you balance tasks, so no one is overwhelmed.
- Mobile App for Agents
With Jivochat mobile app, your agents can manage chats from anywhere. With this live chat software, you have portable customer telemarketing data service in your pocket.
Chaport also offers a robust mobile app. Your agents can stay connected and respond to customers on the go. It’s all about flexibility and being there for your customers no matter where you are.
Additional Features: Doing what you can
- Jivochat : Their chatbots are friendly robots, ready to greet visitors and answer simple questions. They keep things moving even when your human agents are busy.
- Portal: On the other hand, Chaport chatbots are just as impressive. They can instantly engage visitors, provide the evolution of e-commerce in the world instant responses, and even guide customers through processes.
Integrations with other tools
Chaport offers seamless integrations with CRM, email and other essential tools. You can connect in real time via Telegram, Viber and Facebook.
This integration with popular messaging apps helps you stay connected with customers wherever they are.
On the other hand, Jivochat integrates bermuda businesses directoryseamlessly with popular platforms like Zapier, Slack, Wix, Shopify: and WordPress.
Reporting, knowledge base and analytical tools
With Jivochat, you get a toolkit packed with useful features. As mentioned earlier, these include chatbots and live operators for real-time engagement.